TravelSouth Logo
Hero background pattern
Hero accent design
policy icon
contract icon
copyright icon
license icon
gavel icon

Accessibility Statement

Last Updated: April 24, 2025

1. Commitment to Accessibility

TravelSouth is dedicated to ensuring that our digital platforms, including our website and mobile applications, are accessible to the broadest possible audience, regardless of technology or ability. We are actively working to increase the accessibility and usability of our platform and, in doing so, adhere to many available standards and guidelines. We aim to provide an inclusive and equitable experience for all our users.

2. Conformance Status

  • Target Standard: Our goal is to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standard, which is the internationally recognized benchmark for web accessibility. WCAG outlines how to make web content more accessible to people with disabilities based on four core principles: Perceivable, Operable, Understandable, and Robust (POUR).
  • Current Conformance: We are actively working towards achieving and maintaining WCAG 2.1 Level AA conformance. We understand that accessibility is an ongoing effort and recognize that some areas of our platform may need further improvement. We are committed to addressing these areas to reach our target standard. Transparency about our progress and any existing barriers is important to us.

3. Measures Taken to Support Accessibility

TravelSouth is taking the following measures to enhance the accessibility of our website and applications:

  • Integrating accessibility considerations into our design and development processes.
  • Conducting regular accessibility testing using both automated tools and manual reviews.
  • Providing ongoing accessibility training for our designers, developers, and content creators.
  • Employing accessible coding practices and technologies where feasible.
  • Performing periodic accessibility audits to identify areas for improvement.
  • Appointing internal points of contact responsible for accessibility oversight.

4. Known Limitations and Alternatives

While TravelSouth strives to adhere to accepted accessibility standards, we acknowledge that some limitations may exist. These may include:

  • Third-Party Content/Widgets: Some content or functionality provided by third parties integrated into our platform (e.g., social media feeds, affiliate partner widgets) may present accessibility challenges beyond our direct control.
  • Legacy Content: Older content, such as some PDF documents, may not be fully optimized for screen readers or other assistive technologies.

We are working to address these limitations where possible. If you encounter an accessibility barrier, we encourage you to contact us. We will do our best to provide you with the information or service you need through an alternative method or format.

5. Compatibility with Browsers and Assistive Technology

TravelSouth aims to be compatible with current versions of major web browsers, including Chrome, Firefox, Safari, and Edge. We also strive for compatibility with commonly used assistive technologies such as screen readers (JAWS, NVDA, VoiceOver), screen magnifiers, and speech recognition software. We regularly test compatibility but acknowledge that occasional issues may arise with specific browser/assistive technology combinations.

6. Feedback and Contact Information

Your feedback is crucial to helping us improve the accessibility of our platform. If you encounter any accessibility barriers while using TravelSouth, or if you have suggestions on how we can improve, please let us know.

You can contact us via the following accessible methods:

We aim to acknowledge feedback promptly and will consider all comments as we continue to enhance our platform's accessibility.

7. Assessment Approach

TravelSouth assesses the accessibility of its platform through a combination of methods, including:

  • Self-evaluation against WCAG 2.1 Level AA criteria.
  • Automated accessibility testing tools.
  • Manual testing by our development and quality assurance teams.
  • Testing with various assistive technologies.
  • Periodic reviews and potential external audits.

8. Date and Review Frequency

This Accessibility Statement was last updated on April 24, 2025. We plan to review and update this statement regularly, at least annually, or as significant changes are made to our platform.

Accessibility is an ongoing commitment at TravelSouth, and we view it as a continuous improvement process.